The Population Health Engine That Could

We identify, engage, and serve populations
with behavioral health and medical challenges.

illustration of analytics on a smartphone

Analytics

We use claims, pharmacy, member archetype, utilization, intake and service level data as well as propriety psychometrics and predictive analytics to power our data-driven approach to population health management. Our Mindoula Messenger app, mMR software registry, Care at Hand predictive analytics software, Discovery Assessment screener, and tele-psych capacity combine to give our enterprise partners next-generation capabilities.

illustration of the engagement team

Engagement

We call our care extenders “Mindoulas” – a combination of “mind” for mental health and “doula” which is Greek for caregiver. Our Mindoulas are experts in outreach and enrollment, and in establishing sustained, trusted relationships with the members we serve. We work 24/7 in teams of four to help people with behavioral health challenges and medical conditions receive the care and resources they need to get better.

illustration of the Mindoula team

Service

We deliver programmatic interventions across the continuum of care. In the pre-acute setting, we deliver a virtual Collaborative Care overlay that integrates behavioral health in the primary care setting. In the post-acute setting, we deliver high-tech, high-touch, community-based care extension that addresses behavioral, medical, and social determinants of health. In the acute setting, we staff and manage psychiatric units and provide complementary tele-psychiatry services.

cards displaying Mindoula programs.

Programs for payersproviders, and consumers

Program Outcome Highlights

Program Outcome Highlights
510%
ROI in Rural Regions
330%
ROI for Serious Mental Illness
300%
ROI for Pain/Advanced Chronic Conditions
$1500
Monthly Savings Per Member with Sickle Cell Disease
Collaborative Care
50%
Achieve Depression Relief within 63 Days
80%
Achieve Depression Relief within 150 Days
Hospital Readmissions Reduction
75%
Readmissions Reduction for Psych Discharges
50%
Readmissions Reduction for Med-Surg Discharges
Interpersonal Violence Reduction
200%
ROI
62%
Readmissions Reduction
60%
Fewer ED Visits for Members using Mindoula Messenger App
Inpatient Psychiatry
45%
Decrease Average Length of Stay
113%
Increase in Average Daily Census

Proprietary Technology Powers Our Programs

Identification & Assessment

Outreach & Enrollment

Care Extension, Care &
Monitoring

Analytics & Reporting